Privacy Policy
Last updated: October 27, 2026
RE/MAX Next Door ("we," "us," or "our"), represented by Harold at Prime Real Estate DR, operates the website www.primerealestatedr.com. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.
1. Information We Collect
Information you give us. We only collect personal details when you choose to send them through one of these forms:
- Contact and property alert forms: your name, email address, phone or WhatsApp number, and the preferences you select, such as location, property type, budget and number of bedrooms.
- Rental Income Calculator: the calculator works in your browser and does not save the figures you try. If you enter your name and email to see your full estimate, we save them along with the scenario you chose (area, property type, budget and estimated returns) so Harold can follow up.
- Buyer's Guide download and pop-up offers: your name and email address.
- WhatsApp, phone and email: anything you share when you message or call us directly.
Information collected automatically. Like most websites, we receive basic technical data such as your IP address, browser and device type, pages visited, time on site and the page that referred you. This comes from the tools described in sections 4 and 5.
2. How We Use Your Information
- To reply to your inquiries and provide real estate services
- To send the property alerts, reports or guides you requested
- To follow up about properties that match what you told us you are looking for
- To protect our forms from spam and abuse
- To measure how well our advertising works and improve the website
- To comply with legal obligations
We will never sell your personal information. You can ask us to stop contacting you at any time.
3. Service Providers We Use
We share information only with trusted providers that help us run the website, and only for that purpose:
- Supabase: securely stores the details you submit through our forms.
- Resend: delivers the email notifications and messages related to your inquiry.
- Cloudflare Turnstile: checks that form submissions come from real people, not bots.
- Google (Google Ads and Google Fonts): measures advertising results and displays the website's fonts.
- Meta (Facebook and Instagram): may be used to measure and deliver our advertising.
- WhatsApp: if you contact us through WhatsApp, your conversation is handled under WhatsApp's own privacy policy.
We may also disclose information when required by law, or as part of a merger, sale or transfer of our business.
4. Advertising and Measurement
If you accept analytics cookies, we use Google Analytics and Google Ads tags, and may use Meta advertising tools, to understand which ads bring visitors to our website and whether those visitors contact us. These tools may use cookies or similar technologies and receive information such as the pages you view and whether you submitted a form. They do not receive the content of your messages. You can manage interest-based advertising in your Google ad settings and your Meta ad preferences.
5. Cookies and Your Choices
When you first visit, a banner asks whether you accept analytics cookies. Google Analytics, Google Tag Manager and advertising measurement only load if you click "Accept analytics." If you choose "Essential only," you can browse every listing and use every form without that tracking.
We always use a few essential browser storage items. They remember your cookie choice and that you already closed a pop-up, and they help our spam protection work. You can change your choice at any time with the "Cookie Settings" link at the bottom of our homepage, or by clearing cookies in your browser.
6. Data Retention
We keep your details for as long as you are an active client or prospect, or until you ask us to delete them, unless the law requires us to keep them longer. Inquiries we no longer need are deleted periodically.
7. Data Security
Your information is sent over an encrypted connection and stored with access limited to our team. No method of transmission or storage is 100% secure, but we take reasonable steps to protect your information.
8. International Visitors
We are based in the Dominican Republic and serve buyers from around the world. Our service providers may store information in the United States or other countries. By using our forms, you understand that your information may be processed outside your home country.
9. Your Rights
Depending on where you live, including under the Dominican Republic's Law 172-13, the EU and UK GDPR, or California privacy law, you may have the right to:
- Find out what personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Unsubscribe from property alerts and marketing messages at any time
- Withdraw your consent where we rely on it
To make a request, contact us using the details below. We will reply within 30 days.
10. Third-Party Links
Our website links to other sites, such as WhatsApp, Instagram and Facebook. We are not responsible for their privacy practices, so please review their policies.
11. Children's Privacy
Our services are not directed to anyone under 18, and we do not knowingly collect information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.
13. Contact Us
For questions about this policy or to make a privacy request:
- Email: harold@remaxnextdoor.com
- WhatsApp / Phone: +1 (809) 426-2269
- Office: Plaza Cuadra Alameda, Prol. Av. 27 de Febrero 7, Santo Domingo, Dominican Republic